Staying in touch
As mentioned earlier, your pension plan will be in touch with you throughout the year – with your Annual Statement, newsletters, My Pension NewsLink email updates, and a Pension Confirmation in the mail from time to time.
Protecting your privacy
Certain service providers such as our Pension Payroll Agent, CIBC Mellon, may require your personal information to assist us in delivering your pension however they are not permitted to use your information for other purposes.
To further ensure the protection of your privacy, we ask that you never send personal data (e.g. your Social Insurance Number) via email, as it is not a secure method of communication. If your request is confidential, or requires the transmission of personal information, please contact us by phone, fax or mail.