We’re simplifying our member services!

Posted for Everyone, January 18, 2019

On February 19, the CAAT Pension Plan’s main telephone line (416-673-9000 / 1-866-350-2228) will be updated to an automated system to provide a more seamless experience for members.

How will it work?

When you call the Plan, you will be presented with three options:

  1. Speak to someone for service in French
  2. Go directly to Member Services
  3. Press “0” to reach reception

Our office hours are Monday to Friday, from 8:30 am to 4:30 pm. You can leave a message at any time and your call will be returned within one business day. Remember, you can always press “0” and reception will be happy to help guide your call.