Member opinion survey 2016

Latest opinion surveys show

Members value Plan, trust its expertise

Thank you to the more than 6,400 active and retired members who responded to our 2016 opinion surveys. The surveys gauge your views of the CAAT Pension Plan’s value, expertise, governance and reputation, as well as our service and communication. What you tell us through your responses helps guide our strategic priorities for delivering secure pensions and great service. Here are highlights from the findings.

Download the survey summary with graphics here


OF ACTIVE MEMBERS

rated the value of their pension as excellent, good, or reasonably good value, for the contributions they make

 

OF RETIRED MEMBERS

rated the value of their pension as excellent, good, or reasonably good value, for the contributions they made while they were working

 


Active members’ rating of
value of features that bolster lifetime pension


Learn the value of your pension, attend a presentation

 

FREQUENT PRESENTATION ATTENDERS

Are 3x more likely to rate Plan value excellent than those who have not attended


Many respondents said they had not attended a session because it did not fit their schedule


MORE PRESENTATIONS IN 2017

The Plan will be delivering more presentations, at a wider range of times, to make it easy to attend. Watch for email invitations.


More knowledge = higher value

 

ACTIVE MEMBERS WHO RATED PENSION VALUE HIGHLY

of those who say their understanding of the Plan is good or excellent

 

 

of those who say their understanding of the Plan is somewhat good or lower

 

 


NEW MEMBERS SEE THE VALUE

 

Respondents with 5 or fewer years of pension service were more than twice as likely to rate the Plan value as excellent compared to the average member

 


OF ACTIVE MEMBER REPONDENTS

said availability of workplace pension was important or somewhat important in their decision to join their current employer

 


High marks for Plan’s governance, expertise

 

AMONG ACTIVE RESPONDENTS WITH AN OPINION

98% gave top 2 ratings* for:

  • Satisfaction with Plan governance
  • Belief Plan has expertise to manage effectively and prudently

*ratings were satisfied or very satisfied and agree or strongly agree

 

PLAN REPUTATION IS STRONG,

PARTICULARLY AMONG RESPONDENTS WHO KNOW THE PLAN

Respondents who rated Plan reputation good or excellent:

  • 93% of those with an excellent or good understanding of the Plan
  • 62% of those with a somewhat good or lower understanding of the Plan

Room for improving awareness of Plan’s strong funded status 

AWARENESS THAT PLAN IS 110% FUNDED WITH RESERVE OF $1.2 BILLION


Support for advocacy

 

OF ACTIVE MEMBER RESPONDENTS

would be likely or somewhat likely to advocate if potential changes by government would harm the Plan’s health or their future pensions

 

OF RETIRED MEMBER RESPONDENTS

would be likely or somewhat likely to advocate if potential changes by government would harm the Plan’s health or their future pensions

 


OF ACTIVE MEMBER RESPONDENTS

would be likely or somewhat likely to advocate if potential changes by government would harm the Plan’s health or their future pensions

 


WANT PLAN TO PROMOTE DB PLANS

Among active member respondents with an opinion, over 97% want the Plan to advocate for defined benefit (DB) pension plans

 


THANK YOU

We thank all who participated in the survey. The findings help us measure our performance and guide the Plan’s strategic priorities.

If you have questions about the survey, please contact our Stakeholder Relations team at: 416-673-9000 or 1-866-350-2228 or contact@caatpension.on.ca